Frequently Asked Questions

FAQ

Source and recipient institutions have strict document requirements to issue Transcripts. Applicants often send us documents which are either photos, blurred unreadable copies of the original, truncated documents with one of the edges and/or content missing, the scanned document is too small as compared with the original. University Seal is truncated or missing. Dark/light/shiny patches and shadow on the documents.
Any of the above documents are not fit to issue Transcripts and often leads to rejection and thus wastage of your valuable time and money. To avoid this, we request you to send clear scan copies of the documents.

If your Transcripts process has not been initiated / completed, you can make the following changes to your order through My Account:
• Change your contact information
• Add a recipient
• Request sealed envelopes
• Change your delivery options
• Pay an open balance
Requests for other changes, such as adding or removing credentials, need to be made in writing using our contact form. 
If your Transcripts have been completed, it cannot be modified, but you can request as fresh through My Account to: 
• Add a completed degree, new courses, or a new credential

The list of required documents varies depending on the University where you studied. In general scanned copies of all Year Marks Sheet, Degree Certificate Front and Backside, ID proof Passport or Aadhaar Card and Academic Request Form are basic documents

Transcripts take about 7 to 15 business days after we receive the documents and payment. Please check your University list in My University

1) All documents should be scanned clear and legible.
2) All sides and edges should be properly captured without any cuts or missing borders.
3) We advise to use professional scanners only and avoid camera/phone clicks. Documents must be uploaded online or emailed to info@wescanadauniversitytranscripts.com

Please send us email to info@wescanadauniversitytranscripts.com and expect detailed information with cost and documentation. 

Send an email to info@wescanadauniversitytranscripts.com Provide some information like: Your college and university name, year of graduation, branch and any other relevant information.
We’ll try to establish a process with your institute to get your Transcripts for you.

This is an optional form, WES do not create any issue on the transcripts which are received by the without forms, however adding such forms adds value to your request and also helps the institutions to initiate quick service, we recommend you to share us  WES ref # mentioned on this form and make sure you also mention that on your mytranscript account as well.  

Often degree certificate and university issued mark-sheets for some institutes are oversized and don’t fit our normal home scanners. We advise you to take them to a business center like FedEx/UPS XEROX Machine stores or use a commercial scanner with document reducers. Take clear copies of the documents and send them to us.

Yes, we do! Just email to us or enter your recipient address in the “New Recipient Address” on the apply page and we will ship it to that address.

Yes, we ship to WES Canada / WES USA. Just email your Reference Number in the “New Recipient Address” on the apply page or email to us.
Our services are designed to facilitate compliance with WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, UK NARIC, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council etc.

If you have multiple orders that needs to be shipped to WES or any international address, drop us an email at info@wescanadauniversitytranscripts.com and we will help you combine shipping for them, so you pay for shipping only once for the same address.